Need a hand?

Setting it up for the first time

Most first-day problems are the keyboard not being switched on yet. The setup guide walks through every tap, including the permission iOS warns you about.

Something's not working

Keyboard won't switch on, suggestions won't load, an account won't sign in — send us what happened and what phone you're on.

Report a suggestion

If EQkey suggested something inappropriate, report it from inside the app so we get the context attached automatically.

Settings → Support → Report keyboard content

You can also email us if you'd rather not use the in-app form.

Privacy requests

To access, correct, delete or export your data, email us with Privacy Request in the subject line. If it concerns a signed-in account, include that account's email address.

You can also delete your account yourself at Settings → Account → Delete account.

Business and press

Partnerships, licensing, or anything commercial.

Mailing address